After-sale Service
After-sale Service

Professional escort, worry free throughout the entire process

Xingzhou after-sales service is more than just a promise - with professional protection, let operation be worry free!

Technical Training

Hunan Xingzhou Heavy Industry Technology Co., Ltd.

Dual line linkage training: Professional engineering team provides three-dimensional training of "online theory+offline practical operation";

Course Coverage:

Driving Operation Standards and Safety Guidelines

Forklift maintenance skills and fault prediction

Equipment Efficiency Optimization Plan

Objective: To improve the safety and service life of equipment operation.

Quality Assurance Service

Hunan Xingzhou Heavy Industry Technology Co., Ltd.

Vehicle Warranty

1 year or 2000 hours (whichever comes first)

Battery Warranty

5 years or 6000 hours (in accordance with industry recognized standards)

Double Guarantee

Covering machinery and core components, making equipment operation more secure

After Sales Maintenance

Hunan Xingzhou Heavy Industry Technology Co., Ltd.

Service commitment:

Quick Response

24/7 technical diagnosis, providing on-site engineer service, remote guidance, and quick spare parts support

Original Accessories

100% genuine product guarantee, eliminating compatibility risks

Transparent Throughout The Process

The repair process is traceable and the cost details are clear

Service philosophy: Customer first, demand first - your satisfaction is the only standard of Xingzhou's service.

Hunan Xingzhou Heavy Industry Technology Co., Ltd.

Xingzhou after-sales service is not just about promises

Strive to achieve green, intelligent, and digital transportation

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